Using OCS Online HelpDesk

 

1.     Go to school website (www.orleans.k12.in.us)

2.     Lower left corner Click on OCS Online HelpDesk

3.     Enter HelpDesk username and password

4.     Click Log On

5.     Click on Submit New Problem

6.     Select Department

7.     Select Category

8.     Enter Title for problem (short description)

9.     Enter Description (more detailed description of problem)

10.            Click Submit Problem

11.            Click on Menu to return to the main menu or Log Off to leave HelpDesk.

 

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